Managed ICT Services
ITM MSP is committed to providing superior IT services and support to ensure your business operates at full capacity.
THE WAY WE WORK
Though each problem is unique, we have a established a step-by-step process that ensures you do not experience prolonged downtime.
Our remote management system notifies us of a problem and allows us to remotely check on the issue.
We then troubleshoot and and check if the problem is a common one.
Should the problem be a common one, we are able to fix it remotely using the necessary tools for the fix.
ON SITE ASSISTANCE
If the problem is something that requires on site analysis eg. hardware, cabling etc. A technician is sent to site.
Regardless of the problem and how it is dealt with, we ensure that our solutions are up to date with standards set internationally.